Brand Infringement – Protect Your Brand with EXAM360

We honour your Intellectual Property Rights however Feel free to consult our Legal departments.


EXAM360 Intellectual Property Rights Policy

EXAM360 is committed to providing a safe, transparent, and trusted platform for brands, creators, publishers, and book sellers. The Brand Registry & IPR Protection Program allows brand owners or its associate to safeguard their intellectual property, prevent unauthorized usage, and report infringement swiftly.

Definition of Intellectual Property (IP) Rights

Trademarks Rights: These encompass marks capable of graphical representation, distinguishing goods or services of one entity from another. They may include service marks, brand names, logos, designs, shapes of goods, or combinations of colors, duly registered and/or pending registration under the Trade Marks Act, 1999.

Copyrights: This includes copyrighted works and materials such as literary, dramatic, musical, or artistic works, owned, acquired, or validly licensed to any person under the Copyright Act, 1957, or under the DMCA ACT.

Patent Rights: Patents are a form of intellectual property that grant their owner the right to exclude others from making, using, selling, and importing an invention for a limited period, usually twenty years. Patent rights are granted in exchange for an enabling public disclosure of the invention.

Other IP Rights: We also acknowledge and accept other Intellectual Property Rights legally recognized in India, such as Trade Secrets and any other rights that help organizations protect against Intellectual Property Violations.

Brand Registration / Infringement Process


1. How to Enrol for EXAM360 Brand Registry
If you are a brand owner, publisher, manufacturer, or authorized distributor, EXAM360 Brand Registry helps protect your brand identity and intellectual property across the platform.

Step 1: Review Required Documents
☛ Before you begin registration, make sure you have:
☛ Trademark Certificate (Registered or Applied For)
☛ Brand Logo (High-resolution PNG/JPG)
☛ Product Images showing branding
☛ ID Proof of the Brand Owner
☛ Authorization Letter (If you are applying on behalf of a brand)
☛ Official Website or Verified Social Media Links (optional but recommended)

Step 2: Visit the Brand Registry & IPR Information Page
For eligibility, required documents, and guidelines, check:
🔗 Brand Registry & IPR Details: Click Here
This page contains explanations of trademarks, copyrights, and brand protection rules within EXAM360.

Step 3: Submit the Brand Registration Application
Use the official registration portal: 🔗 Register Your Brand Here: https://support.exam360.in/brand_registration

Fill out the form with: Brand name, Trademark details, Copyright details, Contact information, Category of products, Required document uploads

Step 4: Verification & Approval
☛  After submission: EXAM360 Brand Registry Team reviews your application.
☛  Additional documents may be requested. 
☛  Verification typically takes 2–7 business days or up-to 15 days.

Once approved, your brand will be added to the EXAM360 Protected Brand List. After that, it will be safeguarded, and no infringement will occur at EXAM360 in the future.

What You Get After Approval?
☛  Protection from unauthorized sellers or sales.
☛  Faster removal of copyright/trademark violations
☛  Permission to file infringement claims with priority
☛  Dedicated Brand Support channel (Communicate with Brand Registry Team).


2. How to Contact the EXAM360 Brand Registry Team
For any brand-related disputes, documentation issues, or infringement reports, you should always use official channels for faster action.

A. Official Brand Registry Support Portal (Recommended)
Use the EXAM360 official support link for brand registration and IPR-related issues:
🔗 Brand Registration / Brand Infringement Complaint: Click Here

You can: Register a brand, Report misuse of your brand name or Copyright works, Submit copyright/trademark complaints, Track complaint status

B. Brand Registry Information Page
Read guidelines, policies, and documentation requirements at:
🔗 Brand Registry Guidelines: Click Here


3. How to File a Brand Infringement Complaint
If someone at EXAM360 is misusing your brand—using your logo, name, product images, copyrighted content, or selling counterfeit products—you can submit a complaint via:
☛  Official Complaint Link: Click Here to Report

Choose “Infringement Complaint” and fill the form with: Brand name, Type of infringement (Copyright, Trademark, Unauthorized Seller, etc.), Listing link or screenshots, Description of the issue, 
Proof of ownership (Trademark, Copyright, Authorization Letter)


4. Required Information for Infringement Complaint
To process your complaint smoothly, ensure you upload:
✔ Trademark or Copyright Registration
✔ Scanned Authorization Letter (If applicable)
✔ Proof of ownership (invoice, product pictures, branding samples)
✔ URL or Screenshot of the infringing listing
✔ Your valid contact information


5. Types of Infringement You Can Report
EXAM360 Brand Protection Team accepts the following issues:
✔ Trademark Infringement - Unauthorized use of your brand name or logo.
✔ Copyright Violation - Copying your product images, book content, cover designs, etc.
✔ Counterfeit Products - Fake items being sold under your brand’s name.
✔ Unauthorized Sellers - Sellers listing products under your brand without permission.
✔ Misleading or Similar Brand Names - Brands attempting to impersonate or imitate your identity.


6. What Happens After Reporting
Once you submit a Brand Infringement Complaint through the official EXAM360 portal, the following process is followed to ensure a fair and transparent resolution:

✔ Step 1: Unique Token Number / Case ID Generated
After successful submission, the system automatically generates a Unique Token Number (Case ID). This Case ID helps both you and the EXAM360 Brand Registry Team track, review, and communicate about the case easily. You will receive this Case ID via email or on-screen confirmation.

✔ Step 2: Initial Review (Within 24–72 Hours)
The Brand Protection  - Jr. Associate Team reviews your complaint and supporting documents. Priority is given to verified brands and complete submissions.

✔ Step 3: Evidence Verification
The team checks: 
☛  Trademark / Copyright / Patent ownership
☛  Submitted screenshots or product links
☛  Legitimacy of your brand documentation
☛  History of the infringing seller/listing

If clarification is required, you may be asked to submit additional proof.

✔ Step 4: Action Taken Against Infringing Party
Depending on the severity and proof strength, EXAM360 may:
☛  Remove the infringing listing
☛  Suspend the seller temporarily or permanently
☛  Issue a warning and demand corrective action
☛  Block future attempts to list the brand without authorization

✔ Step 5: Continuous Monitoring
Once the complaint is resolved, EXAM360 may continue monitoring similar listings or activities related to your brand.

✔ Step 6: Final Resolution & Notification
After the case is fully reviewed and resolved, you may receive a Resolution Email with: 
☛  Case ID
☛  Summary of actions taken
☛  Additional guidelines (if needed)

You can also use your Token Number to check the status anytime through the support portal.


7. Need Help?
If you have any questions or need assistance while submitting a brand registration or infringement complaint, the EXAM360 team is here to support you.

✔ Primary Support (Guidance Only)
You may contact the EXAM360 Support Team through the ECG Support Portal:
🔗 ECG Support Portal: https://support.exam360.in/

Important Note: The general support team is not authorized to take action on Brand Registry or Infringement cases directly. However, they can guide you on how to properly reach the dedicated Brand Registry Team and how to submit your complaint through the correct & proper channels.

✔ Email Support
For general queries or assistance with navigation: 📧 exam360.in@gmail.com
(For support-related questions—not for legal or brand verification cases)

For direct communication with the Brand Registry Team: You can go through this URL - Click Here

✔ When to Contact Support Desk
You can reach out to the Support Team if you need help with:
☛  Locating the correct Brand Registry or Infringement form
☛  Understanding how to upload documents
☛  Guidance on required proofs
☛  Checking the status of your ticket/complaint using your Token Number / Case ID

For action-based decisions, verifications, or IPR-related disputes, the support team will redirect you to the Brand Registry Team, who exclusively handle those matters. The support desk is not authorised to handle such cases.

At EXAM360, we fully respect the intellectual property rights of third parties and take all necessary measures to ensure that such rights are protected and not infringed upon. Please ensure that you follow the correct procedures when reaching out to the Brand Registry Team, as they may contact you through your registered communication channels.



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